FAQ

Frequently Asked Questions

How are reviews verified before they are published?

Each review submission undergoes a three-step verification process that includes cross-referencing booking records with psychic platforms, analyzing transaction data, and conducting follow-up verification with the reviewer via email or phone. We also use advanced AI tools to detect patterns of suspicious behavior and potential fake reviews, ensuring only genuine experiences make it to our platform.

What happens to reviews that turn out to be fake?

When we identify a fake review, it is immediately removed from our platform and the associated user account is permanently banned. We maintain a database of known fake reviewers and their digital footprints to prevent future fraudulent submissions, and we share this information with our partner platforms to maintain industry-wide quality standards.

Which platform has the most verified genuine reviews?

Based on our current database, Kasamba consistently maintains the highest number of verified genuine reviews, with over 25,000 authenticated customer experiences. Keen Psychics follows closely behind, while newer platforms like Purple Garden are rapidly growing their verified review count through strict authentication measures.

Can I submit my own review and have it verified?

Yes, you can submit a review through our platform as long as you have proof of your psychic reading session within the last 90 days. You’ll need to provide basic transaction details such as the date, platform used, and psychic’s name, along with a confirmation number or receipt from your reading.

How long does the review verification process take?

The standard verification process typically takes 2-3 business days from submission to publication. However, during high-volume periods or when additional verification steps are required, the process may take up to 5 business days to ensure thorough authentication of your review.